Scan/24 "web Service temporarily down "

GVM versions

gsa: (‘gsad --version’)
Greenbone Security Assistant 8.0.0
gvm: (‘gvmd --version’)
Greenbone Vulnerability Manager 8.0.0
openvas-scanner: (‘openvassd --version’)
OpenVAS Scanner 6.0.0
gvm-libs:10.0.0

Environment

Operating system:
CentOS Linux release 7.7.1908 (Core)
Kernel: (‘uname -a’)
Linux SOCA1APPS13 3.10.0-1062.4.1.el7.x86_64 #1 SMP Fri Oct 18 17:15:30 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Installation method / source:

wget https://www.atomicorp.com/installers/atomic | sh
yum install gvm

I had a scan 10.130.224.0/24, status stopped at 1%, after restart according to"web Service temporarily down"
openvassd.log is pulled up to the position
The following is a screenshot and openvassd.log


At the same time also found the following logs
[root@SOCA1APPS13 wain_wangwei]# tail -f /var/log/gvm/openvassd.log
sd main:WARNING:2019-11-20 01h56.40 utc:9735: Terminating leftover child process 4141
sd main:WARNING:2019-11-20 02h00.28 utc:9728: Terminating leftover child process 6604
sd main:WARNING:2019-11-20 02h00.28 utc:9728: Terminating leftover child process 6606
sd main:WARNING:2019-11-20 02h03.01 utc:9735: Terminating leftover child process 8207
sd main:MESSAGE:2019-11-20 02h07.00 utc:9735: Finished testing 10.130.224.5. Time : 2719.56 secs
sd main:MESSAGE:2019-11-20 02h25.12 utc:9728: Finished testing 10.130.224.1. Time : 3812.48 secs
lib kb:CRITICAL:2019-11-20 05h05.31 utc:22284: get_redis_ctx: redis connection error: No such file or directory
lib kb:CRITICAL:2019-11-20 05h05.31 utc:22284: redis_new: cannot access redis at ‘/var/run/redis/redis.sock’
lib kb:CRITICAL:2019-11-20 05h05.31 utc:22284: get_redis_ctx: redis connection error: No such file or directory
sd main:MESSAGE:2019-11-20 05h07.26 utc:1748: openvassd 6.0.0 started

When I perform "systemctl restart redis ", the web back to normal. Check the openvassd log as follows

sd main:WARNING:2019-11-20 08h50.18 utc:27551: /lib64/libc.so.6(+0x363b0) [0x7f8dd52133b0]
sd main:WARNING:2019-11-20 08h50.18 utc:27551: openvassd: testing 10.130.224.159() [0x406b8c]
sd main:WARNING:2019-11-20 08h50.18 utc:27551: openvassd: testing 10.130.224.159(create_process+0xdd) [0x40d9dd]
sd main:WARNING:2019-11-20 08h50.18 utc:27551: openvassd: testing 10.130.224.159(attack_network+0x526) [0x407c36]
sd main:WARNING:2019-11-20 08h50.18 utc:27551: openvassd: testing 10.130.224.159() [0x40ab0e]
sd main:WARNING:2019-11-20 08h50.18 utc:27551: openvassd: testing 10.130.224.159(create_process+0xdd) [0x40d9dd]
sd main:WARNING:2019-11-20 08h50.18 utc:27551: openvassd: testing 10.130.224.159(main+0x34b) [0x405c9b]
sd main:WARNING:2019-11-20 08h50.18 utc:27551: /lib64/libc.so.6(__libc_start_main+0xf5) [0x7f8dd51ff505]
sd main:WARNING:2019-11-20 08h50.18 utc:27551: openvassd: testing 10.130.224.159() [0x405eb8]
sd main:MESSAGE:2019-11-20 08h50.19 utc:1748: Redis connection error. Stopping all the running scans.
sd main:MESSAGE:2019-11-20 08h50.19 utc:1748: Stopping running scan with PID: 5164
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.159 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.158 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.157 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.156 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.155 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.154 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.153 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.152 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.151 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.150 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.149 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.148 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.147 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.146 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.145 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.144 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.143 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.142 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:5164: Stopping host 10.130.224.141 scan
sd main:MESSAGE:2019-11-20 08h50.19 utc:1748: Reloading the scanner.
lib misc:MESSAGE:2019-11-20 08h50.19 utc:27558: [27558] nsend():send Broken pipe
sd main:MESSAGE:2019-11-20 08h50.29 utc:5164: Test complete
sd main:MESSAGE:2019-11-20 08h50.29 utc:5164: Total time to scan all hosts : 11606 seconds
sd main:MESSAGE:2019-11-20 08h50.32 utc:1748: Finished reloading the scanner.
sd main:MESSAGE:2019-11-20 08h50.45 utc:27666: openvassd 6.0.0 started

You are using outdated components. The latest versions for GVM 10 can be found at

Therefore it may be possible that your problem has already been improved.

Your scanner is crashing, please check your installation and software stack as well your hardware stack. A dmesg as root might give your additional information.

Can you tell me how to solve

As described above, check “dmesg” and fix your system / installation.

I don’t know what to do next
Or, install the new version will solve the problem?

This is something no one can guarantee but it would be the first thing to do to use a more recent / stable version available.

6 posts were split to a new topic: Where do I find ready-made GVM11 packages available via yum package manager?

When I see "databases 16 "in the file “redis.conf”I knew my problem solved
Thank you to provide all kinds of ideas and methods

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